Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.

Sustainable Sourcing

Water is more than just a product to us. It's a precious natural resource, and we all have to step up as water protectors, for now and the future.

We work hard to look after our water, so our water looks after you

There is growing community concern about depletion of water resources and this is understandable. Neverfail invests in infrastructure and undertakes rigorous hydrogeological studies of our spring water sources to ensure we’re extracting, using and treating the water sustainably: our springs will never run dry.

Bottling to reduce waste

We use 11 and 15-litre polycarbonate bottles to deliver Neverfail spring water, which are collected at each delivery, returned to the bottling plant, thoroughly washed and sanitised, and refilled an estimated 40 times over several years of use. On disposal, the bottles are repurposed to minimise waste.

Overall, we are working to reduce packaging material including PET and other plastics, and encourage 100% recycling of packaging and general waste.

Using less energy and water

Each litre of water filled at our manufacturing plants uses the same amount of energy as one energy-efficient compact fluorescent light bulb. We keep our transport costs to a minimum by distributing our bottled water on a local level. A typical Neverfail bottled spring water operation sources and distributes most of its product within 100 kilometres of its bottling plant and distribution centre.

Approximately 0.3 litres of water are used to wash and rinse each of our reusable polycarbonate bottles, which is below the industry average. Neverfail has also invested significantly in water-saving technology. For example, our bottling plant in Yatala, Queensland has underground tanks that collect and recycle wastewater used in the washing process, saving us substantially in water use. In our bottling plant at Malaga, Western Australia, excess trade wastewater is transferred directly into storage tanks and re-used to irrigate gardens in the immediate area.