Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.


  • 1. Fill out the referral form and submit.
  • 2. The referral will get contacted by us, and if they sign up on our special referral annual water cooler offer , you will get rewarded.

Terms & Conditions

Neverfail customers can earn the reward if

  • The referred signs up on our special referral annual water cooler offer.
  • The referred has received their first delivery and paid their invoice in full.
  • The referred customer is not an existing Neverfail customer.

Claiming the reward

  • You will receive a confirmation email after the referral form has been submitted.
  • You will receive your chosen reward once the referral has received their first delivery and paid the invoice. Please note our standard payment terms are 30 days from delivery.


  • Referrals can only be made within Australia, and should only be shared with personal connections that have consented to receive a call from Neverfail.
  • Referral links should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends, family or colleagues (such as coupon websites, Reddit, or Wikipedia).
  • Multiple referrals can be submitted, except for national accounts with more than one outlet.

The Referred

  • The referred that has signed up on the special offer will receive a bonus 15L or 11L (SA, NT) Neverfail spring water and a bonus 3 months added to their annual cooler rental.
  • The offer cannot be combined with other offers and is valid for a limited time only.
  • They must pay for the annual cooler rental in full.
  • The bonus 15L or 11L (SA, NT) Neverfail spring water will be sent on their first delivery.
  • They can start referring as soon as they have an active account with Neverfail.


  • Participants of the referral program must be 18 years of age and older.
  • Valid for residents of Australia only.
  • Participants of the referral program must be existing Neverfail customers.

Other Terms & Conditions

Our ‘refer and get rewarded’ program uses our website privacy policy, terms and conditions. Offer is valid until 30/11/2019. Neverfail may suspend, change or terminate the referral program or a user’s ability to participate in the referral program at any time for any reason without notification. We reserve the right to suspend accounts if we notice any activity that we believe is abusive or fraudulent. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals as deemed fair and appropriate. By submitting an entry, you agree to be added to the Neverfail Springwater Ltd database and consent to Neverfail contacting your reference under your behalf. You represent and warrant to us that you have obtained the express consent from the individuals whose data you provide us with. Neverfail reserves the right to cancel our ‘refer and get rewarded’ program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.

Referral Form

Please complete the form below.

Referrer Details

Referral Details