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Our Quality

Our Water Sources

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'Neverfail' Springwater is water obtained from the subterranean source, across all mainland states of Australia.

Prior to choosing any sources, a comprehensive Source Water Vulnerability Assessment (SVA) is carried out by independent water resource experts. Such assessments entail formal identification and rating of the vulnerabilities relating to the quality, political and regulatory aspects of the source. Only sources that meet the global The Coca-Cola Company standards are deemed acceptable for 'Neverfail'.

Our Quality

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Our customers take pride in knowing that 'Neverfail' Springwater is subject to stringent standards of both The Coca-Cola Company and Australasian Bottled Water Institute (AWBI). Conducting an initial Source Water Vulnerability Assessment guarantees selection of sources that are intrinsically safe at a microbiological and chemistry level. Product quality and safety is then assured through robust processes and continuous monitoring from source to finished product.

Our Process

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'Neverfail' Springwater is bottled locally in state-of-the-art facilities, achieving the highest quality standards year-on-year.

Our returnable packaging undergoes a multi-stage inspection and washing process prior to filling to ensure the integrity of the product is maintained through to the customer.

The ABWI Model Code and Inspection Program

The ABWI Model Code and Plant Inspection Program aims to assist bottlers and source owners to achieve a quality product by providing technical direction and quality standards for bottled water production.

ABWI operates a mandatory Plant Inspection Program involving annual, third-party independent audits for members against the Model Code criteria.

The requirements of the Model Code complement those mandatory food laws specified in the Australia New Zealand Food Standards Code.  Find out more about the ABWI here.

What is ABWI?

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ABWI is the peak industry council and certifying organisation for water bottles in Australia.

For more information regarding ABWI and it’s certified bottles visit

FSSC 22000

FSSC 22000 and Food Safety

FSSC 22000 is fully recognized by the Global Food Safety Initiative (GFSI) and is based on existing ISO Standards. It demonstrates our company has a robust Food Safety Management System in place that meets the requirements of our customers and consumers.

FSSC 22000

What is FSSC 22000?

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The FSSC 22000 Food Safety System Certification provides a framework for effectively managing your organization’s food safety responsibilities.

For more information regarding FSSC 22000, visit the Food Safety Systems Certification website at