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About Neverfail

Welcome to Neverfail!

At Neverfail, we offer you refreshing spring water, delivered directly to your door.

With over 70,000 active customers and 130+ independently owned local distributors and contractors across Australia, we’re proud to be Australia’s #1 spring water cooler brand. We pride ourselves on a great spring water delivery service experience, every time.

We also supply soft drinks, including 'Coca-Cola', 'Coca-Cola No Sugar', 'Diet Coca-Cola', 'Sprite', and 'Powerade' sports drinks, 'Mount Franklin' Lightly Sparking, 'Grinders' coffee beans and capsules, and 'Simplicitea' tea bags. You can add these extras online anytime as part of your regular subscription order or order them as a one off for a special event.

To find out more about our full range download our complete product brochure here

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Australia's #1 Water Cooler

Our 'Neverfail' water coolers are available in a range of colours and finishes to suit your environment. You can choose from our classic white coolers for kitchens, grey for busy office floors and stylish and modern stainless steel for executive suites. We offer freestanding or benchtop water coolers to suit any drinking need or preference. Our water coolers are available in room temperature and cold, and hot and cold models.

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Our Quality

Our Quality

'Neverfail' Spring Water is obtained from subterranean sources, across all mainland states of Australia. From source to bottle, our aim is to protect the natural integrity and quality of our spring water by employing strict production and quality control systems.

To learn more about our water quality and how we meet stringent standards of both The Coca-Cola Company and Australasian Bottled Water Institute (AWBI).

Learn more about Our Quality


We have some fantastic promotions for new customers and existing customers throughout the year. To discover all applicable promotions for your area, please enter your postcode and navigate to our Promotions page.

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