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Welcome to Neverfail

As our products and services vary across Australia, enter your delivery postcode to see what is available in your area.

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Deliveries Over The Christmas Holidays

Your Delivery Schedule Over The Holiday Period

Neverfail would sincerely like to thank you for your business throughout the year and helping us make Neverfail Australia's #1 Spring Water brand. We would like to wish you a very Merry Christmas and a Happy New Year!

For many of our drivers, Christmas is also a time to take a well-earned break, but we have worked hard to minimise as much disruption to your water delivery service as possible. Between 24 December and 2 January, we will provide a limited delivery service in all states across Australia. In order to cover that period and ensure that you have enough water bottles, you may receive some extra bottles prior to Christmas and/or you may have your order delivered earlier than your normal schedule.

Our Neverfail Customer Care Team will be available every working day between 8:00am - 8:00pm AEST excluding Public Holidays.

If you do not require a delivery during the Christmas break, you can;

  • Contact us on 13 30 37
  • Contact us on the website via LiveChat
  • Or if you're on a subscription and you would like to pause this for the Christmas period, login to your account and select "Suspend" to skip your next delivery

How can we help you?

Get support by phone, chat, contact us or check out our FAQs.