Contact Us

CALL US
Talk to our Sydney-based customer care team on 13 30 37.
Monday to Friday, 9am to 5:30pm AEST.

QUICK HELP
Check our FAQs for useful tips, or start a LiveChat.

BECOME A CUSTOMER
Register to create an account; or you can call us on 13 30 37 or LiveChat.

MAKE A PAYMENT
Log in to your Neverfail account to view and pay your invoices; or call 13 30 37.
Unfortunately we can't accept credit card details via LiveChat or our enquiry form.

EQUIPMENT SERVICE REQUESTS
Log in to your account and find 'My Equipment/Services' in the menu.

enquiry form

For general enquiries or feedback, please fill out the form and a Customer Care representative will contact you within 2 working days.

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