As our products and services vary across Australia, enter your delivery postcode to see what is available in your area.
Contact Us
If you would prefer to speak to one our friendly Customer Care team, please contact us on 13 30 37 or on LiveChat from Monday to Friday, 8am to 8pm AEST.
Please note, we cannot accept credit card details via LiveChat or our Contact Us form. If you would like to make a payment, please log in to your existing Neverfail account to view and pay for your invoices, or call 13 30 37 for assistance.
If you are an existing customer, log into your account to create an equipment service request.
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enquiry form
For general enquiries or feedback, please fill out the form and a Customer Care representative will contact you within 2 working days.