It’s that time of year where summer heats up, Christmas trees and presents are being prepared for the celebration of giving and many look forward to winding down and spending time with loved ones. Neverfail would sincerely like to thank you for your business throughout the year and helping us make Neverfail Australia's #1 Spring Water brand. We would like to wish you a very merry Christmas and happy and safe holiday.
For many of our drivers, Christmas is also a time to take a well-earned break but we have worked hard to minimise as much disruption to your water delivery service as possible. So between 25 December and 1 January, we will provide a limited delivery service in all states across Australia. In order to cover that period and ensure that you have enough water bottles, you may receive some extra bottles prior to Christmas and/or you may have your order delivered earlier than your normal schedule.
Our Neverfail Customer Care Team will be availble every working day between 8:00am - 8:00pm AEDST excluding Public Holidays.
If you do not require a delivery during the Christmas break, you can;
- login into your account and select "Postpone Delivery Date" to skip your next delivery or
- contact us on 13 30 37 or
- contact us on the website via Livechat.
- Also, let us know as soon as possible if you need extra bottles before the Christmas period.
Below is the Delivery Calendar by State over the Christmas period.