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About Us

As the market leader, with a commitment to providing the highest standard of locally-sourced spring water, you can rely on us to deliver natural hydration straight from the source. On demand, delivered to your door.

Australia’s most trusted on-call spring water, delivered to your door

From our humble beginnings in 1987 in NSW to today, we have been providing Australians access to natural spring water. It’s what we know and do better than any other - respectfully and sustainably sourcing, bottling, and delivering the highest quality on call hydration to Australian homes and businesses.

For you that means:

  • No more lugging stacks of individual water bottles
  • Time saved
  • Increased productivity
  • Environmental benefit in using returnable bulk bottles

On top of that, we’re all increasingly water aware.

We realise the importance of water for keeping us healthy and hydrated at work and at home. And for sustaining life on our planet.

Neverfail has a commitment to providing Australians with the highest quality, locally-sourced, natural spring water – on call. A simple, honest product with an easy, personalised delivery service.

But with that simple premise comes a serious responsibility: to protect our water sources. To invest the time and effort to ensure that the journey from natural spring to your door has as little environmental impact as possible.

That’s why we’ve developed sourcing, bottling and delivery processes that are respectful and sustainable. Independent geologists thoroughly assess our sources to ensure we maintain the health and integrity of our springs. And we re-use our bottles to minimise our footprint. We believe we do this better than any of our competitors, which makes us proud.

We’re determined to create positive change, working with our communities for the greater good. As the nation’s number one spring water cooler brand, we connect with 70,000+ customers and 130+ independent owner-drivers across Australia.

And we never forget that part of our mission: to inspire Australia to work and live as nature intended, caring for each other and the environment.

Read our FAQ for more information about our products and service.