about our service
At Neverfail, we offer premium quality Springwater, and a complete spring water delivery service.
We also can satisfy your coffee requirements with premium 'Grinders' coffee beans.
Our network of over 150 Distributors operate as small businesses in your local area, delivering directly to your door.
We provide a regular scheduled spring water delivery service. Taking the hassle out of delivering and removing your home and office drinking water.
There are just four simple steps to our spring water delivery service:
Step 1 - Initial Order
Place your first order online for a minimum of 1 cooler rental and 2 bottles of Springwater.
You will be required to confirm your agreement to Neverfail Terms and Conditions, prior to finalising your initial order.
Take advantage of our latest promotions now!
Step 2 - Payment
Complete your initial order by paying online with your credit card.
For subsequent payments and orders, you may wish to establish automatic payments or continue paying online for your convenience.
Simply complete and return a Payment Authority Form
Please note residential customers must pay by automatic credit card or direct debit only.
Step 3 - Delivery Schedule
You will be placed onto a monthly delivery schedule.
If you require Springwater more frequently, you may request fortnightly or weekly water deliveries.
Find out more about our scheduled deliveries
Step 4 - Regular Delivery
Remember to leave your empty Springwater bottles out the night before delivery for collection.
Your Distributor will replace your empty bottles with an equal number of full Springwater bottles.
Please note that there is a minimum order of 2 bottles per delivery.
But that's not all . . .
Find out more about our coffee experience, by visiting the Coffee section of our website now!
If you would like further information regarding our products or services, please Contact Us.
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