about our fees, charges and deposits

At Neverfail, we understand that fees and charges are often confusing. However, we would like them as easy to understand as possible. That's why we've introduced the glossary below.

Glossary - Fees, Charges and Deposits

Fuel Levy

Currently, a fuel levy is applied to each delivery of Neverfail product made in New South Wales, Queensland, Victoria, South Australia and Western Australia. The fuel levy applies to each delivery (not each bottle or product item) and will appear on each invoice at the point of delivery.

Please note the fuel levy in ALL states is currently $1.25 (inc. GST).

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 Express Delivery Charge


Currently, Neverfail does not charge an 'express delivery charge' for deliveries outside of a customer's regular scheduled delivery.

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